Introducing FEL’s New Thermal Imaging Survey Service

28.11.2025 | jemma
A FEL employee holds a thermal imaging camera, pointed at the front door of a house. It shows where heat is escaping.

As temperatures begin to drop, many of us start to wonder just how much warmth our homes might be losing without us even noticing. That’s why FEL is excited to introduce a new Thermal Imaging Survey Service for our community and householders, an initiative designed to help residents identify heat loss, improve energy efficiency, and take meaningful steps toward warmer, more sustainable homes. 

This project is being delivered in partnership with the Callander Climate Action Network, with invaluable training currently underway through the West Linton & District- Community Heat team. 

Why Thermal Imaging Matters 

Heat loss is one of the biggest challenges in older and modern buildings alike. Even well-insulated homes can lose warmth through: 

  • Poorly sealed windows and doors 
  • Gaps in insulation 
  • Cold bridges in walls and roofing 
  • Inefficient heating systems 
  • Draughts around pipework and vents 

Using thermal imaging technology, we can visually pinpoint where heat is escaping, revealing the hidden issues that aren’t always noticeable during a standard inspection. For example, an uninsulated roof can account for as much as 25% of a home’s heat loss. With this insight, we can help households and community spaces take practical steps to improve insulation, boost comfort, and cut carbon emissions. It’s a simple, non-invasive method that empowers homeowners to make informed decisions about energy-saving improvements. 

What the Thermal Imaging Service Will Offer 

The upcoming FEL community survey will: 

  • Capture infrared images of your home to highlight energy loss 
  • Provide an easy-to-understand report of problem areas 
  • Offer recommendations for practical, cost-effective improvements 
  • Support residents in reducing energy waste and heating bills 

This service is aimed at both householders and community buildings, ensuring that everyone benefits from improved comfort and reduced carbon impact. 

We’ll be offering thermal imaging surveys from January to March, so if you’d like to find out where your property might be losing heat, get in touch to register your interest: Home Energy Advice Request – Airtable 

 

Training: In Progress 

Our FEL energy team members are currently undergoing hands-on training, thanks to the expertise shared by the West Linton & District- Community Heat team, who have been generously guiding us through equipment use and surveying techniques. 

So far, our training sessions have given us the chance to learn: 

  • How to operate thermal imaging cameras effectively 
  • How weather conditions affect thermal readings 
  • How to interpret heat-loss patterns in walls, roofs, windows, and door frames 
  • Best practices for conducting surveys safely and respectfully 
  • How to communicate findings clearly to householders 

The training is still ongoing, and each session strengthens our confidence and capacity to deliver accurate, meaningful surveys to our residents. 

Working Together for a More Efficient Community 

This initiative is a powerful example of what collaboration can achieve. FEL, Callander Climate Action Network, and the West Linton & District- Community Heat team are working collectively to bring this service to life, supporting households in reducing energy waste, cutting heating costs, and contributing to a greener, more resilient community. 

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